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Awareness Program for Technical College ...

Consumer Affairs Authority conducted an awareness program on 13th of February 2019 at Sri Lanka...


Blood Donation Camp

Consumer Affairs Authority has organized a Blood Donation Camp on 1st April 2019 in conjuction...


පාරිභෝගික කටයුතු පිළිබද අධිකාරිය ලෙස පෙනී සිටින ව්‍යාජ පුද්ගලයින් සම්බන්ධවයි

පසුගිය දිනවල ප්‍රදේශ කිහිපයක වෙලදසල්වලට පැමිණි අනන්‍යතාවය නොදන්නා පුද්ගලයින් ඔවුන් පාරිභෝගික කටයුතු පිලිබඳ අධිකාරියේ නිලධාරීන් බව ප්‍රකාශකරමින් වෙළදසැල් පරික්ෂාකිරීම් සිදුකර බියගන්වා මුදල් ඉල්ලා සිටි බවට පාරිභෝගික කටයුතු පිළිබද අධිකාරිය වෙත තොරතුරු ලැබී ඇත.

පාරිභෝගික කටයුතු පිලිබඳ අධිකාරියේ විමර්ශන නිලධාරීන් විසින් පමණක් වෙළදපොල වැටලීම සහ විමර්ශන සිදුකරනු ලබන අතර , ඔවුන් සතුව ඇති රාජකාරි හැදුනුම්පත ඉදිරිපත්කිරිමෙන් පසුව  තම අනන්‍යතාවය හෙළිකර රාජකාරි කටයුතු සිදුකරනු ලබයි . එමෙන්ම එම රාජකාරි සිදුකිරීම සදහා එම නිලධාරීන් වෙත  බලය පැවරීමක් ලබා දී ඇත. තවද රාජකාරි කටයුතුවලින් පසුව එම රාජකාරියට අදාලව  අධිකාරියේ දුරකථන අංක සහ ලිපිනය සහිත ලිඛිත සටහනක් වෙළදසල වෙත නිලධාරීන් විසින් නිකුත්කරනු  ලබයි .  පාරිභෝගික කටයුතු පිලිබඳ අධිකාරිය මගින් සිදුකරනු ලබන රාජකාරි කටයුතුවලදී ඔබට යම් සැකයක් හෝ ගැටළුවක් ඇති වුවහොත් එම අවස්ථාවේදීම ඔවුන් සම්බන්ධව විමසීමක් සිදුකර එම තොරතුරු සනාථ කරගැනීමට කටයුතුකරන ලෙස අධිකාරිය විසින්  වෙළද ප්‍රජාවගෙන්  ඉල්ලා සිටී .

එමෙන්ම 0771088922 දුරකථන අංකය මගින් ඔබ වෙළදසැල වෙත පැමිණෙන අය සම්බන්ධව  තහවුරු කරගැනීම‍ට  හැකි අතර එහිදී වෙනත් පුද්ගලයින් ඔබ වෙළදසැල වෙත පැමිණ ඇති බවට සැකයක් මතුවුවහොත්  ඉහත අංකය හෝ  0771088921 දුරකථන අංකය වෙත එම තොරතුරු ලබාදිය හැක. තවද වෙළද ප්‍රජාව / ව්‍යාපාරිකයින් හා ව්‍යාපාරික ප්‍රජාව, කිසිදු හේතුවක් මත හෝ  එම අවස්ථාවලදී කිසිදු පුද්ගලයෙකුට මුදල් ලබා නොදෙන ලෙසත් එවැනි වංචනික පුද්ගලයින්  සහ හෝ ක්‍රියාවන් පිලිබදව ලගම ඇති පොලිස් ස්ථානය සහ පාරිභෝගික කටයුතු පිළිබද අධිකාරි කාර්යාලය දැනුවත් කරන ලෙසත් සියළුම ව්‍යාපාරිකයින්ගෙන්  අධිකාරිය  ඉල්ලා සිටී .

ව්‍යාපාරික සංගම් මගින්  තම සාමාජිකයන්, නගරයේ සහ වෙනත් ප්‍රදේශවල සිටින ව්‍යාපාරිකයින් ද මේ සම්බන්දව දැනුවත් කරන ලෙසත් මෙවැනි ව්‍යාජ ලෙස පෙනීසිටින පුද්ගලයින් පිලිබදව  විමසිලිමත් වන ලෙසත් තවදුරටත් දැනුම් දේ.

මේ සම්බන්දව ව්‍යාපාරික ඔබට තවදුරටත් තොරතුරු ලබාගැනීමට අවශ්‍යනම් ඔබගේ අනන්‍යතාවය  හෙළිකර  ඉහත දුරකථන අංක මගින් විමසීම් කරන ලෙසද පාරිභෝගික කටයුතු පිළිබඳ අධිකාරිය ඉල්ලා සිටි.


පාරිභෝගික කටයුතු පිළිබද අධිකාරිය







International days are observed in various areas of governance to draw the attention of masses towards critical and vital issues. Such observances in the developing world are always very helpful to accelerate the agenda.

Campaigns to ensure consumers across the world realize the benefits from an effectively implemented competition regime, and play their role in making competition regimes work worldwide. It is critical that focus on competition policy and law issues at an international level be strengthened. This can be achieved through the adoption of a World Competition Day. Therefore, CUTS International (Consumer Unity & Trust Society) proposes that the 5th of December be declared a World Competition Day (WCD).

On December 5, 1980 the United Nations Conference approved the United Nations Set of Multilaterally Agreed Equitable Principles and Rules for the Control of Restrictive Business Practices thus marking a milestone in the history of Competition Law and Policy.

Considering the disruptive business models based on continuous innovation in today’s digital economy, the theme selected for this year is ‘Digital Economy, Innovation and Competition’.


Themes of previous years

2017 – “Competition and Disruption”

2016 - “Linkages between Competition and Intellectual Property”

2015 - “Competition Issues in Public Procurement”








  Digital Economy, Innovation and Competition

 The digital economy is a major driver of economic growth in the 21st century and is fuelled by the rapid emergence of digital innovations. These innovations lie at the heart of the digital economy.

 The digital markets powered digital economy is characterized by big data, Artificial Intelligence (AI), platform-based business modes, multi-sided markets, network effects and tipping, user feedback loops deep pockets and common institutional investments. They present novel and complex competition concerns with both precompetitive and anticompetitive outcomes.

Digital markets are generally perceived to benefit consumers through more choices, lowered prices, increased transparency and improved product quality. On the other hand, they also have the potential to disrupt established practices, pose entry barriers, exhibit market concentration, and undermine competition in the economy.

 Therefore, on this year’s WCD, it becomes pertinent to deliberate upon the contemporary competition law challenges faced by the innovation led digital economy such as identifying the role of competition policy/law and authorities in shaping the digital economy; ascertaining the suitability of the traditional competition law tools to deal with the digital economy and innovative disruption and most importantly advocating for optimal regulation, which adequately protects innovation, and simultaneously enhances competition and consumer welfare.

Consumer Affairs Authority (CAA) is the top Government organization mandated to protect consumers’ interests and ensure fair competition among businesses in Sri Lanka. The Authority was established in the 2003 under the Consumer Affairs Authority Act No.09. The Act has laid down necessary legal provisions empowering the CAA to take necessary actions to safeguard interests of consumers while maintaining effective competition among suppliers of goods and services.

Promotion of competition and consumer interest

With regard to anti-competitive practice, the CAA Act deems to prevail, where a person in the course of business, pursues a course of conduct which of itself or when taken together with a course of conduct pursued by persons associated with him, has or is intended to have or is likely to have the effect of restricting, distorting or preventing competition in connection with the production, supply or acquisition of goods in Sri Lanka or the supply or securing of services in Sri Lanka.

It is a recognized fact that innovation and competition are two of the most important pillars which support and foster the growth of an economy. In order to spur industrial development and to bring in socio-economic changes, it is important to have an environment which supports competition amongst firms as well as promotes the generation of intellectual property. The two most important policy measures taken by the governments to ensure innovation and growth are intellectual property and competition policy. However, when these two policy measures are implemented on the ground, they may not necessarily work in tandem with each other.

Through this platform, we intend to spread awareness among the citizens on benefits of a competitive market structure as well as the harmful effects of anti- competitive practices.

Towards a Secure Electricity Usage Tomorrow

Public Utilities Commission of Sri Lanka held a Media Brief and a workshop on the Issues Arisen due to Non-Standard Sockets & Plugs for non-Industrial Application with the participation of CAA, SLSI,SLC,IESL and consultants. This workshop held at SLIDA on 26th November 2018 for the local manufactures & importers of Plugs & Sockets.
Mr. M.S.M. Fouzer, Director General of CAA participated as a panel member of this workshop on the Directions 63 & 64 by CAA enforcement 1st of January 2019.





Pre – Deployment Residential Training Program for Investigation Officers conducted by Consumer Affairs Authority at MAS Athena, Thulhiriya.

The Consumer Affairs Authority conducted a successful residential training program on 21st and 22nd of October for Investigation Officers who were recently recruited to the Authority at the MAS Athena training center in Thulhiriya.

The purpose of conducting this training program was to enhance their knowledge and job related skills and to optimize their contribution towards the organization as well to the country. These investigation officers are already engaged in their duties and have conducted awareness programs, market surveillance, market research studies and establishment of consumer organizations etc.

The following topics were discussed at this training program by a talented resource panel.

Food Safety Policies in Sri Lanka by Mr. S. Nagiah – Dip. In Public Health (RSH – London), Member of Food Advisory Regulatory Commission, Secretary Institute of Food Safety and Nutrition

Mr. S.T. Abouthali - Asst. Director, Food Control Administration Unit, Ministry of Health

Consumer Empowerment by Mr. Arjun Seneviratne – Member of National Consumer Network of SL, Former Senior Consultant SEMA

Government Accountability & Transparency, Good Governance & Attitudinal Productivity by Dr. Saman Weerawansa, Director & Senior Lecturer Sri Lanka Foundation, Dr. Rizad, Senior Lecturer, Ministry of Health and Indigenous Medicine

Corruption Free Government Services by Commission to investigate of Bribery & Corruption

Legal System Regarding Consumer Protection by Mrs. Gayani Ranasinghe - Senior Legal Officer, Legal & Enforcement Division, Mr. A A Jasoor - Assistant Director, Consumer Affairs & Information Division

Consumer Redress Scheme by Mr. D.W. Johnthasan - Attorney at Law, Mr. Tharaka Vidanagamachchi – SIO, Consumer Complaint Unit, Legal & Enforcement Division

Market Investigation & Monitoring by Mr. W.W.A.K. Bandara - Deputy Director, Consumer Affairs & Information Division, Mr. Jasoor - Assistant Director, Consumer Affairs & Information Division, Mr. Daya Samarakoon - Assistant Director, Consumer Affairs & Information Division   

Managing Job & Work Stress, Service Satisfaction through Emotional Intelligence by

Mr. Ishri – Revolutionizer International Skills & Human Revolutionizing Institution











Awareness Program for School Teachers

A group of school teachers from Mawanella Zonal Education Division visited CAA premises today as a part of their annual field trip.



Last Update: 19-06-2019
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