Consumer Rights Day 2017 A Digital Sri Lanka Consumers Can TrustBackground The global economy is changing rapidly towards a digital economy and all stakeholders throughout the...
Directions issued under Section 10
The CAA can issue general directions to manufactures or traders in respect of labeling price marking, packetting, sale or manufacture of any goods.
Moreover, CAA can issue special directions to any classes of manufactures or traders specifying the times during which and the places at which such goods may be sold and any other conditions on manufacturing, importing, marketing, storing, selling and stocking any goods.
Every directions issued by the authority is published in the gazette and in at least one Sinhala, one Tamil and one English newspaper violation of the directions by any manufacture or trader becomes and offence under the Act.
Copies of the directions issued by the Authority can be downloaded from the following link.
Directions issued under Section 12
Under section 12 of the Act, CAA can determine the standards and specifications relating to the production, manufacture, supply, storage, transportation and sale of any goods or supply of any services. CAA adopts the standards and specifications prescribed by the Sri Lanka Standards Institution of identified goods in order to protect the consumer and ensure the quality of goods. Once an item is gazette under Section 12 it becomes mandatory for the manufacturers and traders to comply with relevant standards. Noncompliance is identified as an offence.